How SERVPRO of Northeast Fort Worth Serves the Needs of Elderly Clients

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Northeast Fort Worth highlights the reasons why they are a trusted provider of property damage restoration services for elderly clients.

Locally owned and operated, SERVPRO of Northeast Fort Worth is a trusted fire, smoke, and water damage restoration company serving the area around Keller, TX. SERVPRO of Northeast Fort Worth builds upon a dedication to serving local communities with honesty and professionalism and provides continuous coverage twenty-four hours a day, seven days a week.

Adult children with elderly parents, who live either nearby or hours away, can take advantage of the opportunity to pre-qualify a property damage restoration company before a disaster strikes. Here are seven reasons why it makes sense to proactively anticipate a disaster by vetting a SERVPRO damage restoration company.

1. Faster to any disaster 24/7, including all holidays

SERVPRO of Northeast Fort Worth is strategically located to respond to a property damage disaster faster than any other damage restoration company in the area. This rapid response is a core priority of the SERVPRO corporate culture. SERVPRO of Northeast Fort Worth provides emergency cleaning and restoration services twenty-four hours a day, seven days a week, including all holidays. Adult children living outside the Northeast Fort Worth area can expect an immediate response time, day or night, when an elderly parent suffers a property damage disaster that needs immediate attention. By the time a family member arrives, SERVPRO is on the job, moving forward with whatever services are needed in an emergency.

2. Professionalism that exceeds expectations

Upon arrival at the residence, a technician will assess the damage. A full estimate with documentation, including pictures, is provided to the elderly parent. The estimate can be remotely reviewed by the elderly parent’s children or caregivers. Current phone technology allows an adult child to be virtually present when the technician explains to the elderly parent the extent of the damage and the immediate steps the team will take to mitigate the problem, stabilize the situation, and begin the restoration process.

3. Hassle-free management of insurance claims

The staff at SERVPRO of Northeast Fort Worth is able to manage the complicated and sometimes confusing insurance claims process. SERVPRO franchise owners are often well acquainted with the insurance companies in the area and have positive working relationships with the local agents, having collaborated with them on many property damage restoration projects.

4. Experienced, competent, and certified technicians

The SERVPRO experts adhere to the highest IICRC standards and are some of the best-trained technicians in the industry. Having a wide range of professional certifications ensures that the proper mitigation and restoration methods are utilized in the home. Adult children of elderly parents can rest easy knowing that a reliable remediation company is on-site and actively addressing the immediate mitigation and restoration needs. Peace of mind comes from knowing that an elderly parent’s home is in good hands.

5. A team that is like family

The team at SERVPRO of Northeast Fort Worth lives and works in the communities of Fort Worth, Park Glen, Heritage Trace, Melody Hills, and Keller. SERVPRO technicians often know the customers they serve, their extended family, and their friends. This familiarity is extremely beneficial on those occasions when a team arrives on-site to deal with a stressful water, fire, smoke, or storm damage disaster.

6. Professionals who care

A core value at SERVPRO is empathy. The SERVPRO professionals understand the stress, confusion, and grief that a senior citizen experiences when cherished personal items are destroyed by fire, smoke, or water damage. Property damage restoration often involves recovering and restoring sentimental items that are associated with fond memories of loved ones past and present.

7. Practical advantages of pre-qualifying a reputable and well-respected property damage restoration company

Adult children who live in a different town or state than their elderly parent or parents should consider the practical benefits of pre-qualifying a reputable and well-respected property damage restoration company. Schedule an appointment to meet the owner and technician team of the SERVPRO franchise nearest the elderly parent. Strategically place refrigerator magnets for the local franchise on appliances such as the refrigerator, dishwasher, washing machine, and freezer in case of a water damage disaster resulting from one of these appliances. Place the brand magnets in key locations such as the bathroom, bedroom, or kitchen.

The repetitive, well-positioned brand magnets serve to familiarize senior citizens with the brand name, logo, and franchise colors. In case of an emergency, the elderly parent struggling with memory issues will have plenty of opportunities to spot the SERVPRO contact information. Consistent branding across multiple platforms (vehicles, uniforms, equipment, etc.) can reduce confusion and build confidence and trust in an elderly resident struggling with memory issues. Companies that lack this comprehensive brand consistency could confuse or startle some clients. Stress, disruptions of the normal rhythms of life, loud noises, unfamiliar faces, and other unusual stimuli can cause confusion and elevate cognitive impairment in some senior citizens.

SERVPRO has experience working with elderly clients, and the team understands the challenges they face. SERVPRO employees are connected to the local area and often know friends and family members of the clients they serve. This sense of community is so valuable when the team arrives at the scene of a property damage disaster and discovers that the client is an old friend of the family or even a distant relative. Pre-qualify a fire, smoke, storm, or water damage restoration company in Keller, TX, so that an elderly parent knows who to call in the event of a property damage disaster.

For more information about Keller, TX, water damage restoration, contact SERVPRO of Northeast Fort Worth by calling (817) 741-5737 or by emailing office@SERVPROnortheastftworth.com.